一．Basic Product Information

Q1: What is the MS-500S Direct Drive High Speed Flat Bed Four Needle Six Thread Facing Interlock Sewing Machine?

A1: The MS-500S Direct Drive High Speed Flat Bed Four Needle Six Thread Facing Interlock Sewing Machine is an industrial sewing machine, suitable for sewing all kinds of knitted garments, including underwear, T-shirts, sports shirts and pants, knitted fabrics, etc. The machine adopts direct drive motor drive to improve the stability and speed of sewing. The maximum sewing speed can reach 3000 stitches per minute, which is suitable for high-speed production; the control system has a multi-speed adjustment function to meet different sewing needs; it has an automatic thread trimming function to automatically cut the thread ends at the end of sewing to avoid thread tangling; there are various specifications of presser foot needle position parts according to different fabrics and uses, which are suitable for different types of sewing needs.

Q2: What is the MS-500S used for?

A2:It is mainly used for sewing all kinds of knitted garments. Specific applications include:

1. Underwear.

2. T-shirts.

3. Sports shirts and pants.

4. Knitted fabrics.

5. Various knitted garments.

Q3: What are the key technical parameters of the MS-500S?

A3:Key technical parameters of the MS-500S are as follows:

1. Model No.: MS-500S

2. Voltage: 220V 50HZ 1P

3. Pressure Lift Height: 5.0

4. Needle: UY128.16#

5. Stitch Width: 7.0

6. Needle Holder: 464

7. Motor Speed: 200–6000RPM

8. Motor torque: ≤2.2NM

Motor speed and torque affect sewing capability and efficiency, presser foot height and stitch width determine the applicable process range, and needle specifications affect sewing materials.

Q4:What are the main features of the MS-500S?

A4:Main features include:

1. Direct drive design: Direct drive motor drive is adopted to improve the stability and speed of sewing. The maximum sewing speed can reach 3000 stitches per minute, which is suitable for high-speed production.

2. Multi-speed adjustment: The control system has multi-speed adjustment function to meet different sewing needs.

3. Automatic thread trimming function: Automatically cut the thread ends at the end of sewing to avoid thread tangling.

4. Strong adaptability: There are various specifications of presser foot needle position parts according to different fabrics and uses, which are suitable for different types of sewing needs.

二. Applicable Industries & Materials

Q5: What materials can the MS-500S process?

A5:The MS-500S is suitable for the following materials:

1. Underwear

2. T-shirts

3. Sports shirts and pants

4. Knitted fabrics

5. Various knitted garments

Q6:  What industries or factories use the MS-500S?

A6: It is widely used in the following industries:

1. Knitted garment factories

2. Underwear factories

3. Sportswear factories

4. T-shirt factories

三. Functions & Performance

Q7: What are the advantages of the direct drive design on the MS-500S?

A7:The advantages of the direct drive design include:

1. Adopts direct drive motor drive.

2. Improves the stability and speed of sewing.

3. The maximum sewing speed can reach 3000 stitches per minute.

4. Suitable for high-speed production.

5. Reduces transmission loss and improves efficiency.

Q8:What are the features of the multi-speed adjustment on the MS-500S?

A8:The features of multi-speed adjustment include:

1. The control system has a multi-speed adjustment function.

2. Meets different sewing needs.

3. Can flexibly adjust speed according to fabric and process requirements.

4. Improves sewing adaptability and flexibility.

Q9: What is the function of the automatic thread trimming on the MS-500S?

A9:The main functions of the automatic thread trimming function include:

1. Automatically cut the thread ends at the end of sewing.

2. Avoid thread tangling.

3. Improves sewing quality.

4. Reduces manual operation.

5. Improves production efficiency.

Q10:  What are the features of the presser foot needle position parts on the MS-500S?

A10:The features of the presser foot needle position parts include:

1. There are various specifications of presser foot needle position parts according to different fabrics and uses.

2. Suitable for different types of sewing needs.

3. Strong adaptability.

4. Improves sewing flexibility and applicability.

四.Safety & Operation

Q11:What are the safety instructions for the MS-500S?

A11:Safety instructions include:

1. Do not put your feet on the pedals when the control box and motor is switched on (boot status).

2. Let professionals install and debug this product.

3. Do not open the control box and the motor cover when energized.

4. Please turn off the power when changing the needle, threading or replacing the bottom line.

5. During installation and removal service, please turn off the power and pull the plug.

6. Please turn off the power when turning/lifting the sewing machine.

7. When using this product, please stay away from high-frequency electromagnetic waves and radio wave transmitters, etc., in case the electromagnetic waves generated interfere with the servo drive to cause wrong actions.

Q12: What are the components of the MS-500S control system?

A12:The control system consists of the following parts:

1. Controller: includes control box and pedal speeder.

2. Motor.

3. The control system features quick start, quick stop (sewing machine), accurate needle position.

4. The modular circuit has self-protection system when against lower voltage, over current, over heat etc.

5. Speed stepless is realized by the pedal speeder.

Q13: What keys are on the MS-500S control panel?

A13:Control panel keys include:

1. P (Menu button): Switch up needle position/down needle position/no needle position.

2. OK (Confirm button): Parameter confirm button.

3. + (Numerical adjustment key): Up key (when increasing value) / (speed adjustment increase).

4. – (Numerical adjustment key): Down key (when decreasing value) / (speed adjustment decrease).

5. ← (Left key): Cursor moves left.

6. → (Right key): Cursor moves right.

7. Presser foot switch: Auto presser foot lift function on/off.

8. Trimmer switch: Suction function on/off.

9. Machine LED button: Machine head light function on/off.

Q14: How to set the motor forward/reverse rotation on the MS-500S?

A14:The method to set the motor forward/reverse rotation is as follows:

1. Open the power.

2. Press the P key and do not leave it, and use the other hand to press the + key. The screen will display P-00.

3. Press the + key, the screen will display P-02. P-02 is the motor clockwise or counterclockwise parameters.

4. Now press the P key, the screen will display 1.

5. Press the – key, change 1 to 0 (“1” clockwise, “0” counter-clockwise).

6. Press the OK key to determine the parameters, save and exit the parameter.

Q15: How to restore factory settings on the MS-500S?

A15:The method to restore factory settings is as follows:

1. Press the P key and do not leave it.

2. Use the other hand to press the + key. The screen will display P-00.

3. Then long press the OK key for about 3 seconds.

4. The factory settings values are in the common parameter list.

五.Parameter Settings & Troubleshooting

Q16: What common parameters can be set on the MS-500S?

A16:Common parameters include (partial):

1. P-01 Maximum speed: 200–6500RPM, factory setting 4500.

2. P-02 Direction of rotation: 0 is counterclockwise, 1 is clockwise, factory setting 1.

3. P-03 The needle Angle: 6–18 degrees, factory setting 12 degrees.

4. P-04 Start sewing speed: 200–800, factory setting 250.

5. P-06 Set the seam: 0–999 stitches, factory setting 0.

6. P-10 Automatic clearance run (run): Change 0 to 1 and press S key.

7. P-11 Presser foot ascend starting time: 0–2000ms, factory setting 0.

8. P-12 Ascension presser foot protection time: 1–120s, factory setting 4s.

9. P-14 Maximum current limiting: 50–1000, factory setting 280.

10. P-15 Whether to detect the up needle position: 1 detecting needle, 0 no detection.

11. P-17 Factory reset code: 1–3, needs to open P-09 parameter to appear.

12. P-18 Factory code: 0000–9999, factory setting 2013.

13. P-19 Soft start stitches: 0–1500 stitches.

14. P-20 Soft start speed: 200–3500, factory setting 800.

15. P-21 Suction function: 0 close, 1 start.

16. P-22 Suction start stitches: 1–200, factory setting 30.

17. P-23 Suction close stitches: 0–2000.

18. P-24 Suction action maintain time: 50–2000ms, factory setting 120ms.

19. P-25 Suction full power time: 35–1000ms, factory setting 120ms.

20. P-26 The power of suction full power: 5–100%, factory setting 100%.

21. P-27 Suction maintain power: 1–100%, factory setting 80%.

22. P-28 Suction release time: 0–500ms, factory setting 20ms.

23. P-29 Suction protection time: 1–120s, factory setting 30s.

24. P-30 Foot presser trigger mode: 0 close, 1 start.

25. P-31 Back foot presser lifter start time: 0–2000ms.

26. P-32 Foot presser lifter action maintain time: 50–1000ms, factory setting 160ms.

27. P-33 Foot presser lifter full power time: 35–1000ms, factory setting 160ms.

28. P-34 The power when the foot presser lifter full power: 5–100%, factory setting 100%.

29. P-35 Foot presser lifter maintain power: 1–500%, factory setting 80%.

30. P-36 Foot presser lifter release time: 0–120ms, factory setting 30ms.

31. P-37 Foot presser lifter protection time: 1–100s, factory setting 10s.

32. P-38 Display time: 200–6500RPM.

33. P-39 Display the volt of speed controller: 0–1024, equal to 0–5V.

34. P-40 Display DC buses voltage: 60–500V.

35. P-41 Overload protection switch: 0 close, 1 start.

Q17:  What are the common faults of the MS-500S?

A17:Common faults include:

1. Er01: No stop signal: Possible causes include locator signal plugs not inserted, locator induction position close to the point keep 1–1.5mm distance and magnetic steel.

2. Er02: Not find the speed controller: Possible causes include speed control device plug is not inserted, speed controller wire is broken.

3. Er03: Motor Hall or phase error: Possible causes include nine hole plug contact undesirable, the motor doesn’t install good, Hall bad, motor overload, the motor and the controller connected four hole line contact is not good, signal wire not good or broken, display to the system board signal bad or bad.

六. Environmental Requirements & Warranty

Q18: What are the environmental requirements for the MS-500S?

A18:Environmental requirements include:

1. Please do not work at damp place.

2. 220V electronic control: 220V access to power supply voltage stability between AC200V–260V/single phase.

3. 110V electronic control: 110V access to power supply voltage stability between AC100V–130V/single phase.

4. Must be adequately grounded for safety before use.

5. Do not work at high temperature.

6. Do not run motor and control system near to ferromagnetic or high-radiance area.

Q19: What is the warranty service of the MS-500S?

A19:Warranty service includes:

1. Our products come with 1 year of quality guarantee from the ship day, lifetime maintenance.

2. Within the guarantee period, service is free of charge, unless man-made damage or misuse.

3. During the guarantee period, our free service does not cover below:

   • Dismantle the motor unit without permission, and cause damage.

4. Please contact us whenever you have a problem.

七.Selection & After-sales

Q20: How to choose the MS-500S Direct Drive High Speed Flat Bed Four Needle Six Thread Facing Interlock Sewing Machine?

A20：Choose based on the following factors:

1. Actual production needs: Confirm whether four needle six thread interlock sewing functions are needed.

2. Processing materials: Confirm whether it is underwear, T-shirts, sports shirts and pants, knitted fabrics, etc.

3. Motor speed: Confirm whether 200–6000RPM meets production needs.

4. Motor torque: Confirm whether ≤2.2NM meets process requirements.

5. Pressure lift height: Confirm whether 5.0 meets material thickness requirements.

6. Stitch width: Confirm whether 7.0 meets process requirements.

7. Needle specifications: Confirm whether UY128.16# meets sewing requirements.

8. Power conditions: Confirm whether the factory has 220V 50HZ 1P power.

9. After-sales support: Confirm whether the manufacturer provides installation guidance, operation training and after-sales service.

Q21: What should I consider when buying the MS-500S?

A21：Buyers should consider the following factors:

1. Voltage: Whether 220V 50HZ 1P meets local power conditions.

2. Pressure lift height: Whether 5.0 meets material thickness requirements.

3. Needle specifications: Whether UY128.16# meets sewing requirements.

4. Stitch width: Whether 7.0 meets process requirements.

5. Needle holder: Whether 464 meets sewing requirements.

6. Motor speed: Whether 200–6000RPM meets production needs.

7. Motor torque: Whether ≤2.2NM meets process requirements.

8. Presser foot needle position parts: Confirm whether the required specifications are easy to purchase.

9. Spare parts availability: Confirm supply of needles, rotating hook, feed dogs and other consumables.

10. After-sales support: Confirm installation guidance, operation training and after-sales service.

11. Delivery time and warranty period: Confirm delivery time and warranty policy (1-year warranty as stated in the document).

Q22:Can the MS-500S be customized?

A22：Based on the available information, it is not fully possible to confirm whether the MS-500S supports customization. Possible customization directions include:

1. Working voltage

2. Presser foot needle position part specifications

3. Needle specifications

4. Stitch width

5. Needle holder specifications

6. Appearance color

For customization, please confirm directly with the manufacturer. Before customization, clarify production needs, material types, presser foot needle position part specification requirements, stitch thickness requirements and installation space.

Q23:Does the manufacturer provide installation and technical support?

A23：The manufacturer can provide the following services:

1. Installation guidance

2. Commissioning support

3. Operation training

4. After-sales service

5. Spare parts supply

6. Warranty service (1-year free warranty, lifetime maintenance)

Specific service scope depends on order and region. Please confirm with the supplier before purchase. It is recommended to clarify installation, training, warranty and spare parts supply in the purchase contract.